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Chisk, Inc.’s Medical Support Services
(MSS) division is led by a team of experts in the area of healthcare
with extensive experience in handling claims processing through
all aspects of the revenue cycle for healthcare providers such
as Billing, Coding, AR Management, Follow-Ups, and Collections.
The team has successfully migrated healthcare billing, coding,
and AR operations to offshore locations.
Chisk brings its global capabilities to your doorstep through
its local offices to become an integral part of your team.
Chisk, Inc.’s MSS division
provides the following AR services:
- Receivable Analysis
- Payor Follow-Up
- Self Pay Follow-up
- Collections / Bad Debts Follow-up
Payer Follow-up :
- Outbound calls
- Claims status & eligibility verification –through
online access of insurance carriers web portals
- Re-filing claims
- Follow-up on low value accounts, resulting in receivable
maximization
- Appealing claims
- Reporting and Follow-up on additional documents required
by carriers for claim processing
- Denial Analysis
- Periodical Recommendations on analysis of the receivables
and denials
- Monthly summary
Self Pay Follow-up :
- Calling Patients / Guarantors to recover outstanding balances
- Inbound and outbound calls
- Obtain & Update Insurance information from patients
for
- filing claims
- Follow-up with carriers to find out patient responsibility
- Process / Forward requests for itemized statements
- Follow-up / send statements for small value accounts
- Monthly Summary
Collections / Bad Debts Follow-up :
- Aggressive follow-up with the guarantors – Outbound
calls & initiating statements
- Obtain insurance information for filing of claims
- Update the change in demographic details
- Monthly Summary
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